Call Center Quality Assurance Evaluator

Radius Global Solutions LLC Published: September 1, 2020
Location
Overland Park, KS
Industry


Radius Global Solutions LLC

Description

Locating and evaluating first party calls. Excellent technical skills regarding the manipulation and analysis of data required. Additionally, the Evaluator is responsible for identifying coaching opportunities for agents. The Evaluator will document the call results and provide feedback along with trend analysis....