Many small companies choose their new employees based on a single interview. Unfortunately research shows that interviews have extremely poor validity when it comes to selecting the right employees. (In case you’ve forgotten, “validity” means an instrument measures what it’s supposed to measure). Interviews are supposed to measure the likelihood that a candidate…(Read More)
Sometimes I’ll get a call from a client because they’re ready to fire Bob. I’ll ask a few follow-up questions and discover that there is no major policy violation, they’re really just irritated with him for an accumulation of stuff that seems important today but is somewhat minor in the…(Read More)